New Age Business Solutions Private Limited

Grievances

Grievance redressal

Complaints about a loan on PaySalaryLoan can be raised at any of these levels. Responsibility for grievance redressal rests at all times with the lender, Salora Capital Limited.

  1. Customer support

    PaySalaryLoan customer support: +91 999 65 44 404 · contact page
    Reply within 7 days.

  2. Nodal Grievance Redressal Officer — New Age Business Solutions Pvt Ltd

    CA Pardeep Tayal
    [email protected] · +91 999 65 45 756
    Shop No. 12, Red Square Market, Hisar, Haryana 125001
    Monday to Saturday, 9:30 am to 6:30 pm

    Raise a complaint online

  3. Nodal Grievance Redressal Officer — Salora Capital Limited

    See the lender's grievance page for its nodal officer's details.

  4. RBI Ombudsman

    If your complaint is rejected, or you are not satisfied with the reply, or you have no reply within 30 days of Salora Capital Limited receiving it: https://cms.rbi.org.in, or Centralised Receipt and Processing Centre, 4th Floor, Reserve Bank of India, Sector 17, Central Vista, Chandigarh – 160017.

    Lender look-up and complaints: https://sachet.rbi.org.in

Loan approval is at the sole discretion of the lender.

Money moves only between your bank account and Salora Capital Limited. New Age Business Solutions Private Limited does not hold or route your loan money or your repayments.

New Age Business Solutions Private Limited charges you nothing. Its fees are paid by the lender.

Listing of a digital lending application on the Reserve Bank of India's website does not amount to registration, authorisation or endorsement by the Reserve Bank of India.